General Terms and Conditions of Use 

1. LEGAL MENTIONS

The website www.startupluxembourg.lu (hereinafter referred as the “Website” or the “Site”) is the exclusive property of GIE Luxinnovation (hereinafter referred to as ‘Luxinnovation’ or “LXI” or ‘We’), registered with the Luxembourg Trade and Companies Register (RCSL) under number C16 and having its registered office at 5, avenue des Hauts Fourneaux L-4362 Esch-sur-Alzette.

Luxinnovation is responsible for the content of the Site: its design, graphic creation, development, maintenance, monitoring and availability.

The Site is published and hosted by Kentico Software CZ s.r.o., located at Nové sady 996/25 CZE-602 00 Brno, Czech Republic.

The host is Microsoft Ireland Operations via its Azure cloud services offering, whose registered office is at Carmanhall Road - Sandyford Business Estate - Dublin 18 - Ireland.

The Site, its information content and its services are made available free of charge and securely, using Internet technologies. If the User refuses, for any personal reason, not to accept the obligations of these GCU, he/she is invited not to use the Site.

Any Website User making use of the information, documents, and various services offered by the Website, is deemed to have read and accepted all the terms and notices of these Terms & Conditions. Other legal notices may interest you. We invite to read too our Privacy Policy and our Cookies Policy

As the website www.startupluxembourg.lu is not designed for archiving content, it is the User's responsibility to take the necessary measures to do so.

Luxinnovation maintains the Startup Luxembourg website to support the development of innovative startups. This involves facilitating access to finance, infrastructure and networks, as well as promoting the Luxembourg startup ecosystem nationally and internationally.

Use of the site is free.



2. DEFINITIONS 

Applicable laws”: Refers to all laws, regulations and other requirements applicable in the Grand Duchy of Luxembourg in force at any given time, or as amended or replaced;

Data protection laws”: Means any data protection law applicable in Luxembourg in force at any given time, or as amended or replaced (including, but not limited to, the GDPR and the Luxembourg law of 1 August 2018 on the organisation of the National Commission for Data Protection and the general data protection regime);

Force majeure event ” : Refers to any unforeseeable, unavoidable and exceptional condition or event beyond the reasonable control of the Parties that prevents the Party affected from performing its obligations under the GTCU in whole or in part, resulting from acts, events, omissions or non-events beyond its reasonable control, including power failures, technical malfunctions of third parties, epidemics, pandemics, quarantines, riots, wars, acts of terrorism, fires, floods, storms or earthquakes and any disaster;

GDPR”: Refers to Regulation No. 2016/679 of 27 April 27, 2016, on the protection of individuals with regard to the processing of personal data and on the free movement of such data;

Intellectual property rights ”: Refers, without limitation and where applicable, to all patents, utility models, ideas and rights to inventions (whether or not patentable or reduced to practice), improvements, all copyrights and related rights (including, without limitation, rights of reproduction, distribution, communication to the public, rental and lending), trademarks (registered or unregistered), service marks, design rights (registered or unregistered), brand names, product names, logos, slogans, trade names, company names and reputations, domain names, database rights, rights in confidential and/or proprietary information (including, without limitation, know-how and trade secrets), software rights (including, without limitation, algorithms, interface application programming, source, executable and object code, devices, circuit designs and assemblies), network configurations and architectures, concepts, marketing and development plans, methods and any other intellectual property rights, in each case, whether registered or unregistered and including all applications for and renewals or extensions of such rights, and any similar or equivalent rights or forms of protection in any part of the world.

Legal entity”: Designates the legal entity (enterprise, public establishment, company in the process of being registered with the Luxembourg Trade and Companies Register, public or private research laboratory, etc.) for which the Account Holder works or which they represent, if applicable; 

Parties”: Refers to Luxinnovation and the User;

Services”: means all services provided on the Website;  

User “: Refers to any person of legal age who has access to the Platform, regardless of their status (self-employed individual, legal representative or employee, member of a private company or public institution), location, connection methods, the purpose of their search, the reason for consulting the Platform, etc., including Account Holders and Members. 

Website”: ”: refers to the Site where the content, information and services made available by the Consortium can be consulted, in the form of texts, images, videos, contact forms, legal notices, General Conditions of Use, Privacy Notice and other associated rights.


3. SUBJECT

The objective of those Terms and Conditions are to be visible and accessible so the Website users (“The User”, or “You”) can easily learn the rules that apply to your navigation on our Website. Luxinnovation Terms & Conditions (“T&Cs”) are simple informative notices. The operation of the Website and the T&Cs are not binding on you. 


4. LINKS TO THIRD-PARTY WEBSITES

For the convenience of Users, the Site may contain links to third-party websites whose mention is deemed useful and/or relevant. The content of these sites is not checked prior to their inclusion on the Site. Luxinnovation cannot be held responsible for their operation, accessibility, the accuracy of the information presented, the legality and authenticity of the third-party sites to which they in turn refer, or for any direct or indirect damage they may cause


5. OBLIGATION OF USERS

Access to the Website is via Internet, User declares to know the risks and to accept them. He must protect himself against the effects of computer piracy by adopting an appropriate and secure computer configuration.

Luxinnovation can’t be held liable for any damage that the user may suffer directly or indirectly in connection with his navigation on this site and the use of its services as well as the Internet sites. to which it refers.

The User undertakes to act sincerely and fairly, in accordance with these Terms & Conditions. 

The User undertakes not to send any messages via the contact form whose content is contrary to Luxembourg and European legislation and regulations, and/or of a defamatory, discriminatory or prejudicial nature on any grounds whatsoever. 

The User is warned that Luxinnovation is free to take legal action in the event of flagrant contravention of these Terms and Conditions. 


6. INTELLECTUAL PROPERTY

Luxinnovation retains its ownership of the Website (architecture, texts, titles, photography, graphics, animations, sounds, images, illustrations, layout, etc.), as well as all related Intellectual Property Rights and copyright. The Site and all its constituent parts are protected by the laws on Intellectual Property and Copyright.

The User is only authorized to view, download and print forms without prior request.

Reproduction of any type of content on the Site is authorised subject to express mention of the source. Under no circumstances can these types of content be sold or rented for consideration.

Any modification, transformation or adaptation, in whole or in part, of the content is strictly prohibited.

Users who reproduce content from the portal undertake not to use it in a manner contrary to human dignity and respect for the individual.

The rights implicitly or explicitly granted to you above constitute an authorisation to use and under no circumstances a transfer of rights, property or other relating to this Site.

You may be held liable for any breach of the foregoing.


7. GENERAL LIMITATION OF LIABILITY

Luxinnovation will best ensure maximum availability of this site. However, it cannot be held liable in the event of temporary partial or total unavailability of the site.

Luxinnovation will do its best to ensure the accuracy of the information contained on the site and possibly published online via other communication channels. However, its responsibility could not be retained in particular, in the event of inaccuracies, gaps or errors in the information provided on this site, in particular in the event of omission to update information or a form. or in the event of system manipulation or encoding errors. Indeed, the objective is to disseminate accurate and up-to-date information, but Luxinnovation cannot however avoid all risk of material error. The information published on this site does not constitute a commitment on the part of Luxinnovation and may not be exhaustive.

The information that appears on this site is related to the missions and activities of Luxinnovation It is not intended to take into account personal or specific circumstances and therefore cannot be considered as individual advice intended for the User. If the User wishes to receive advice, he/she is invited to consult the Consortium via the contact form provided.


8. DATA PROTECTION

Information is detailed in the Privacy policy 


9.  UNILATERAL RIGHT OF MODIFICATION

Luxinnovation reserves the right to modify unilaterally, at any time, all or part of the Website in particular in case of technical, legal or case-law developments or to implement of new functionalities. Luxinnovation may, for example, modify the visuals, graphic charts and other elements and/or contents at its sole discretion.

No liability for any direct or indirect damage in connection with such modifications can be held against Luxinnovation.


10. CONTENT GENERATED BY ARTIFICIAL INTELLIGENCE

Certain portions of the content on the Luxinnovation Internet Platform (including, but not limited to texts, images, translations, and any other media) may have been generated, translated, or enhanced using artificial intelligence technologies. In accordance with Regulation (EU) 2024/1689 on Artificial Intelligence (AI Act), Luxinnovation is committed to ensuring an appropriate level of transparency regarding the use of this content. While its quality, relevance, and accuracy remain a fundamental editorial requirement for Luxinnovation, we cannot guarantee its completeness or complete reliability. Also, although not required by the European AI Act, this content generated using artificial intelligence published on its Platform and published on the Platform will be labelled and accompanied by an explanatory statement regarding its source.

In the case of these specific contents, the Visitor to the Platform is invited to exercise their own judgment. Their use remains entirely at their own risk. Luxinnovation cannot be held responsible for this use or its consequences. If they wish, the Visitor can report any content they deem inappropriate or erroneous to the following address: web@luxinnovation.lu.


11. MISCELLANEOUS 

Entirety. These Terms and Conditions contain and set forth the entire intention of the Parties and supersede any other agreement, understanding or arrangement, whether oral or written, relating to or in connection with the subject matter of the Agreement.

Severability. Should any one condition of these Terms and Conditions become invalid, the validity of the other conditions will remain unaffected.


12. APPLICABLE LAW AND JURISDICTION 

Wherever the Site is used and/or consulted, these Terms and Conditions shall be governed by and construed in accordance with the laws of the Grand Duchy of Luxembourg. 

The Parties irrevocably agree that any disputes arising out of or in connection with the Terms and Conditions shall be submitted exclusively to the courts of the City of Luxembourg, Grand Duchy of Luxembourg.


 

Last modified date: July 2025